Email: sales@customlightings.com

FAQ

Do You Provide Free Samples Before a Bulk Order?

Do You Provide Free Samples Before a Bulk Order?

Most of our samples are paid rather than free, and here is the reasoning: a real sample costs real material, labor, and shipping, and a paid sample policy also filters for buyers who are seriously evaluating a project rather than collecting free parts from multiple factories.

How the Sample Policy Works

Samples are paid, and in most cases the sample cost is refundable against your bulk order once confirmed — meaning the sample effectively costs nothing if you proceed with production. This lets you verify IP rating, color temperature, beam angle, and build quality firsthand before committing to a container order.

Sample Lead Time

For existing molds, sample lead time is usually 5 to 10 working days. Fully custom samples (new mold or structure) take longer and will be quoted individually depending on complexity.

Request a sample for any model on our products page through our inquiry form.


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CONTACT US

Contact: Pearl Peng

Phone: +86-13925312260

E-mail: sales@customlightings.com

Whatsapp:+8613925312260

Add: 5F Block A No.14 North ZhiAn Road JunAn Town Shunde Foshan Guangdong China

Whatsapp:+8613925312260

Phone: +86-13925312260

Email:sales@customlightings.com

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