Email: sales@customlightings.com

FAQ

Do You Provide Installation Support and Mounting Instructions?

Do You Provide Installation Support and Mounting Instructions?

Many factories ship a box and disappear, leaving the installation team to figure out mounting details on-site — we take a different approach, because a well-manufactured fixture that is installed incorrectly can fail just as fast as a poorly made one.

What We Provide

We provide detailed mounting diagrams, wiring guides, and video support for installation on every order, covering the specific mounting method for your fixture — whether pole-top, wall-mounted, in-ground, or surface-mounted.

Support for Large Projects

For large projects, we can also recommend torque specifications for pole anchor bolts and grounding requirements, helping your installation team avoid common mistakes that lead to early fixture or pole failure.

Ask for installation documentation for your specific order through our inquiry form — we are happy to support your installation team directly if needed.


CATEGORIES

CONTACT US

Contact: Pearl Peng

Phone: +86-13925312260

E-mail: sales@customlightings.com

Whatsapp:+8613925312260

Add: 5F Block A No.14 North ZhiAn Road JunAn Town Shunde Foshan Guangdong China

Whatsapp:+8613925312260

Phone: +86-13925312260

Email:sales@customlightings.com

Wechat